Where restoration is not possible, we will provide you with a replacement in accordance with the terms and conditions of your insurance policy.
You can find out about how we assess whether your items are suitable for restoration by following the link below:
We partner with leading high street and online retailers to provide you with the widest possible choice.
Vouchers are a convenient option that allow you to select your preferred replacement items from leading High Street and online retailers.
In many instances vouchers can be sent electronically via text message or email.
Whether you want a little more time to select your replacements, or you wish to upgrade, vouchers are often a great solution.
We have access to a nationwide network of major retailers. We will replace your floor coverings and furniture with the exact item where they are still current and available or replace with like-for-like items where they are not.
Our specialists will work with you to agree a fair outcome.
In certain circumstances your Insurer may allow a cash settlement for you claim.
If you elect to take a cash settlement the liability may be limited to the discounted amount that your Insurer would be charged for a like-for-like replacement.
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